QUALITY OF SERVICE

Our service level is among the highest in the telecom industry. Our service call centre is based in the UK and is staffed with experienced professionals. We also use the BT Openreach network and engineers to offer our customers the highest quality product:

Our customer Service Team is based in the UK. We do not outsource.
Our experienced service Agents are trained in all aspects of the business. You don’t get passed around departments.
Letters are answered within 48 hours and emails within 24 hours.